CLEANACCESS Archives

August 2010

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Subject:
Disable Download Facilitator?
From:
"Richter, Ryan" <[log in to unmask]>
Reply To:
Cisco Clean Access Users and Administrators <[log in to unmask]>
Date:
Thu, 12 Aug 2010 12:03:17 -0700
Content-Type:
text/plain
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We recently upgraded to 4.7.2.

There is now an ActiveX/Java "Cisco NAC Download Facilitator" that attempts to install the agent without having to download a file and install.

I like the concept, but the ActiveX plugin seems to fail on a number of machines we've tested. Is there a way to disable the facilitator? My feeling is that the old download/run installer method would make the process smoother at this point.

I understand the old download/install becomes available when the facilitator fails, but I'd rather not have something "fail" first as this could be confusing.

Thanks,
-Ryan

Ryan Richter
ResNet and Labs Services
IT Support Services
California State University, Chico

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