I was a TA in grad school for history and I also tutored freshmen in
history, government, and literature.  I have two amazing stories from that
time that apply.

The first was a student that was failing American History survey.  She did
not know what World War 2 was or when it was or even where it occurred.
Trying to help her memory, I said well what about the Holocaust.  She gave
me a blank look and I said you know Hitler, the Jews, etc.  Her only reply
was "What's a Jew?"  She was an education major.

The second was a student who was having trouble finding things in his text
so I showed him the index.  He said,  "Wow wouldn't it be great if other
books had one of these."

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