Managing Electronic Records:
A Practical Guide for Success

Date:  Thursday, April 13, 2006, 8:30 AM - 4:30 PM

Location: University of Maryland Shady Grove Conference Center, 9630 
Gudelsky Drive, Rockville, MD. Plenty of free parking available! For 
directions, visit:  http://www.shadygrove.umd.edu/about/directions/

Speaker:  Jim Coulson, CRM, Managing Director, Huron Consulting Group, 
Boston, MA

Session Outline:  This day-long seminar will address four critical 
components for developing and implementing a successful enterprise 
electronic records management solution:

Organizational Change Management. This change requires senior management 
vision and support. It also requires strategy, policy, communication, and 
decentralized responsibility that ensures buy-in and accountability at all 
levels of the organization. It must be balanced by sufficient professional 
resources and reporting lines to move the organization toward compliance 
within an explicit timetable. Learn how this is done.

Practical Organizational Standards. International, domestic, and local 
governmental agencies and standards bodies have provided many model 
standards for the management of electronic records. However, it is the 
responsibility of every organization to adapt and adopt a documented version 
of these standards for their own use. From these standards, the organization 
documents its specifications for software tools and supporting processes. 
Learn what this process looks like and how to use the resulting standards 
and specifications effectively to manage vendors, budgets, and even internal 
requests for new software tools.

Appropriate Software Tools. Is it naïve to seek a single software deployment 
that will address all electronic systems in an organization wherever 
electronic records are found? In this part of the program, the various 
vendor tools will be reviewed for the most popular electronic environments 
with a discussion of their relative strengths. The discussion will include 
how to select viable tool alternatives and prepare and evaluate an RFP.

Practical Deployment, Implementation, and Ongoing Maintenance. Share lessons 
learned with a seasoned professional on: how to integrate electronic records 
management with IT goals, objectives, and infrastructure; how to persuade 
end users to not only use, but value, the new system; and how to set in 
place the new roles and responsibilities that will ensure the long term 
success of the program.

About the Speaker:  JIM COULSON, CRM, FAI, is Managing Director of Huron 
Consulting Group.  His company, Records Improvement Institute, LLC, 
Westboro, MA, an internationally recognized records and information 
management consulting firm, was recently acquired by Huron Consulting Group, 
headquartered in Chicago.  Based in Boston, he now manages the document and 
records management practice nationally for Huron.  Involved in records 
management for over thirty years, including fifteen years as a senior 
executive, Jim Coulson has worked personally with over two hundred 
organizations to improve their records and information management systems. 
His specialty is electronic records and information management.  Mr. Coulson 
was inducted into the ARMA International Company of Fellows in 1992.  He was 
awarded the ARMA International Britt Literary Award in 1993 for his 
visionary article, Our Professional Responsibility, in which he challenged 
Records Managers to upgrade their knowledge and skills to handle the coming 
boom in electronic records management.  In 1994, with Gail Pennix, CRM, and 
Ira Penn, CRM, he co-authored the popular second edition of Records 
Management Handbook, one of the first textbooks to integrate electronic 
records management with the traditional approach to managing records.  In 
October 1997, the Institute of Certified Records Managers recognized his 
lifetime contributions with what is considered to be the highest award in 
the field of records and information management, the Emmett Leahy Award.  He 
can be reached at [log in to unmask] or at (508) 836-5575.

Cost:  $125.00. The fee includes continental breakfast, lunch, AM/PM breaks 
and seminar materials.

On line registration is available now at: 
http://www.armamar.org/gmd/Seminar_2006/managing_elec_records.htm

You may also register by mail. Printable forms are available at: 
http://www.armamar.org/gmd/Seminar_2006/managing_elec_records.htm

Exhibits: During seminar breaks and lunch, visit our exhibit area featuring 
sellers of records management related products and services!

Exhibit/Sponsorship Opportunities: Vendors, exhibit space and sponsorships 
are still available. Go to 
http://www.armamar.org/gmd/Seminar_2006/managing_elec_records.htm or contact 
John Milligan at [log in to unmask]


Please contact Carol Agayoff at 301-444-8190 or e-mail [log in to unmask] 
with questions.  We look forward to seeing you on April 13!

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