Carlos,

Thank you for your note.   No, the library administration and staff had to develop
our own questionnaire.   This was part of a university-wide project where each
department tried to develop feedback models.   Many opted for the standard
feedback cards you see in restaurants and stores...were you happy with our
services, if not, why;  were we prompt; what could we change.

The library responses were all over the board.   Basically everyone liked us, but
those that didn't were evenly split between too quiet or too noisy, wanted food
and drink in the library and did not want food and drink, wanted us to have more
books in areas that had nothing to do with our mission or university.

Dean


Dean DeBolt
University Librarian, Special Collections
John C. Pace Library, University of West Florida
11000 University Parkway
Pensacola, FL  32514-5750
850-474-2213
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