Carlos, Thank you for your note. No, the library administration and staff had to develop our own questionnaire. This was part of a university-wide project where each department tried to develop feedback models. Many opted for the standard feedback cards you see in restaurants and stores...were you happy with our services, if not, why; were we prompt; what could we change. The library responses were all over the board. Basically everyone liked us, but those that didn't were evenly split between too quiet or too noisy, wanted food and drink in the library and did not want food and drink, wanted us to have more books in areas that had nothing to do with our mission or university. Dean Dean DeBolt University Librarian, Special Collections John C. Pace Library, University of West Florida 11000 University Parkway Pensacola, FL 32514-5750 850-474-2213 [log in to unmask] A posting from the Archives & Archivists LISTSERV List sponsored by the Society of American Archivists, www.archivists.org. For the terms of participation, please refer to http://www.archivists.org/listservs/arch_listserv_terms.asp. To subscribe or unsubscribe, send e-mail to [log in to unmask] In body of message: SUB ARCHIVES firstname lastname *or*: UNSUB ARCHIVES To post a message, send e-mail to [log in to unmask] Or to do *anything* (and enjoy doing it!), use the web interface at http://listserv.muohio.edu/archives/archives.html Problems? Send e-mail to Robert F Schmidt <[log in to unmask]>