Chuck -
Seems to me that your patron is asking
for extra consideration from you.
Usually, extra consideration requires
extra funding.
Maybe you should amend your policy such
that anything over 10 images a month will cost $25 per image... :)
Cheers - Jill
Chuck Hill <[log in to unmask]> wrote:
I am considering a posting regarding a patron who has
been requesting
photographs from our collections. The patron has received photographs
regarding the same subject from other university archives, and has stated
that "I am a private collector who's hit a goldmine of shots in the
university archive circuit." However, in my dealings the patron has
been
somewhat unreasonable by expecting us to scan and print 120 images at a
reduced rate (normal rate would equal $20 per image) and all at once (our
policy states that we will scan 10 images per month per patron).
Jill L Schneider
USGS-Alaska Technical Data Unit
4200 University Drive
Anchorage AK 99508
907-786-7457
[log in to unmask]
minerals.usgs.gov/west/alaska.shtml
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