Hi Chuck- My questions would be: what is he doing with these images, are these images in the Public Domain, and do you inform him about copyright restrictions--i.e. that the copy is provided for his personal use and not to be reproduced, sold, etc...? Perhaps asking him to sign a statement that he is aware of copyright restrictions might curb his appetite? -Heather Chuck Hill <[log in to unmask]> wrote: I am considering a posting regarding a patron who has been requesting photographs from our collections. The patron has received photographs regarding the same subject from other university archives, and has stated that "I am a private collector who's hit a goldmine of shots in the university archive circuit." However, in my dealings the patron has been somewhat unreasonable by expecting us to scan and print 120 images at a reduced rate (normal rate would equal $20 per image) and all at once (our policy states that we will scan 10 images per month per patron). In correspondence the patron stated that two other archives had given a reduced rate of $10 per image (for 8X10 B&W prints) because it is a bulk order (when I pointed out that it in fact was not a bulk order - multiple copies of the same image - but a large order that would require more time and effort on our part, the patron became indignant and stated that "Other university archives have been accomodating and offered me reduced fees for such a 'large' order."). Upon contacting those institutions I discovered that $10 was the normal rate at one repository and the other gave reduced rates that exceeded $10. My question: Would it be ethical to post a warning of sorts that did not include the persons name or gender but did mention the types of images the patron wanted and the way that they went about trying to get reduced rates? Thanks, chuck hill University Archivist Eastern Kentucky University A posting from the Archives & Archivists LISTSERV List sponsored by the Society of American Archivists, www.archivists.org. For the terms of participation, please refer to http://www.archivists.org/listservs/arch_listserv_terms.asp. To subscribe or unsubscribe, send e-mail to [log in to unmask] In body of message: SUB ARCHIVES firstname lastname *or*: UNSUB ARCHIVES To post a message, send e-mail to [log in to unmask] Or to do *anything* (and enjoy doing it!), use the web interface at http://listserv.muohio.edu/archives/archives.html Problems? Send e-mail to Robert F Schmidt Heather Gunsalus Corey Archivist Hillwood Museum & Gardens 4155 Linnean Avenue, NW Washington, DC 20008 Tel. 202-243-3962 --------------------------------- Do you Yahoo!? Get on board. You're invited to try the new Yahoo! Mail Beta. A posting from the Archives & Archivists LISTSERV List sponsored by the Society of American Archivists, www.archivists.org. For the terms of participation, please refer to http://www.archivists.org/listservs/arch_listserv_terms.asp. To subscribe or unsubscribe, send e-mail to [log in to unmask] In body of message: SUB ARCHIVES firstname lastname *or*: UNSUB ARCHIVES To post a message, send e-mail to [log in to unmask] Or to do *anything* (and enjoy doing it!), use the web interface at http://listserv.muohio.edu/archives/archives.html Problems? Send e-mail to Robert F Schmidt <[log in to unmask]>