Hi Chuck-
My questions would be: what is he doing with these images, are these images in the Public Domain, and do you inform him about copyright restrictions--i.e. that the copy is provided for his personal use and not to be reproduced, sold, etc...?  Perhaps asking him to sign a statement that he is aware of copyright restrictions might curb his appetite?
-Heather

Chuck Hill <[log in to unmask]> wrote:
I am considering a posting regarding a patron who has been requesting
photographs from our collections. The patron has received photographs
regarding the same subject from other university archives, and has stated
that "I am a private collector who's hit a goldmine of shots in the
university archive circuit." However, in my dealings the patron has been
somewhat unreasonable by expecting us to scan and print 120 images at a
reduced rate (normal rate would equal $20 per image) and all at once (our
policy states that we will scan 10 images per month per patron).

In correspondence the patron stated that two other archives had given a
reduced rate of $10 per image (for 8X10 B&W prints) because it is a bulk
order (when I pointed out that it in fact was not a bulk order - multiple
copies of the same image - but a large order that would require more time
and effort on our part, the patron became indignant and stated that "Other
university archives have been accomodating and offered me reduced fees for
such a 'large' order."). Upon contacting those institutions I discovered
that $10 was the normal rate at one repository and the other gave reduced
rates that exceeded $10.

My question:

Would it be ethical to post a warning of sorts that did not include the
persons name or gender but did mention the types of images the patron wanted
and the way that they went about trying to get reduced rates?

Thanks,

chuck hill
University Archivist
Eastern Kentucky University

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Heather Gunsalus Corey
Archivist
Hillwood Museum & Gardens
4155 Linnean Avenue, NW
Washington, DC 20008
Tel. 202-243-3962


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