> has stated > that "I am a private collector who's hit a goldmine of shots in the > university archive circuit." That alone makes me question his motives, especially since the photos do not legally belong to him. Is he looking to cobble together photos from these various archives, then sell them for a tidy sum? Something like that could come back to hurt you and all the institutions which have done business with him. > However, in my dealings the patron has been > somewhat unreasonable by expecting us to scan and print 120 images at a > reduced rate (normal rate would equal $20 per image) and all at once (our > policy states that we will scan 10 images per month per patron). More then somewhat. He's been VERY unreasonable. I agree with those who have said stick to your policy. You might want to revisit the wording of your policy concerning large photo orders so that there isn't any language in it that implies a discount that you don't intend to give. > Upon contacting those institutions I discovered > that $10 was the normal rate at one repository and the > other gave reduced rates that exceeded $10. Speaking of questionable ethics ... The user is saying whatever he has to in order to get what he wants. Don't reward him for it. I don't think you need to post a warning - you've already told us enough about what this patron is doing that the C&U folks will know to keep an eye out for someone matching his description (sorry ... didn't mean to sound like a police report ...) Carole Prietto Daughters of Charity, St. Louis A posting from the Archives & Archivists LISTSERV List sponsored by the Society of American Archivists, www.archivists.org. For the terms of participation, please refer to http://www.archivists.org/listservs/arch_listserv_terms.asp. To subscribe or unsubscribe, send e-mail to [log in to unmask] In body of message: SUB ARCHIVES firstname lastname *or*: UNSUB ARCHIVES To post a message, send e-mail to [log in to unmask] Or to do *anything* (and enjoy doing it!), use the web interface at http://listserv.muohio.edu/archives/archives.html Problems? Send e-mail to Robert F Schmidt <[log in to unmask]>