Dear Colleagues, we are looking to implement a database that would allow us to manage our reference requests more effectively. We want a system that will allow us to track requests from start to finish, to assign requests to particular staff members, and to search for requests by status, subject, collection, date, etc. (we already searched the archives of the Archives & Archivists LISTSERV List ). We are therefore curious as to what kind of systems other archives have in place? * Have you designed your own custom database, and if so, using what software, or have you purchased proprietary software? * Are these features integrated with your collections management database? * what features does your system have? Thank you in advance for your help. Jennifer Phillips and Susanne Belovari -- Susanne Belovari Archivist for Reference and Collections DCA Tufts University 35 Professors Row Tisch Library Building Medford, MA 02155 tel: 617-627-3631 fax: 617-627-4650 [log in to unmask] http.//dca.tufts.edu/ A posting from the Archives & Archivists LISTSERV List sponsored by the Society of American Archivists, www.archivists.org. For the terms of participation, please refer to http://www.archivists.org/listservs/arch_listserv_terms.asp. To subscribe or unsubscribe, send e-mail to [log in to unmask] In body of message: SUB ARCHIVES firstname lastname *or*: UNSUB ARCHIVES To post a message, send e-mail to [log in to unmask] Or to do *anything* (and enjoy doing it!), use the web interface at http://listserv.muohio.edu/archives/archives.html Problems? Send e-mail to Robert F Schmidt <[log in to unmask]>