Be sure to point them to the Society of California Archivists' Preserving Your History brochures at http://www.calarchivists.org/pyh.html particularly the family papers and photograph ones. Available in English, Spanish, and Chinese
 
In addition to including a link in your Preservation Corner, buy some to hand out to the visitor. The text is available in a PDF, but last time I purchased brochures they were nice printed items that are perfect for giving to the interested visitor.
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Laura O'Hara
Assistant Archivist
SLAC Archives and History Office
2575 Sand Hill Road MS 82
Menlo Park, CA 94025
[log in to unmask]
650.926.8584 / fax 650.926.5371
http://www.slac.stanford.edu/history
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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