We have used to people:
 
       William Kallmeyer        - Technical Maintenance
       Massachusettes
       508-649-3046
 
       or
 
       Milton Frisch            - Technical Maintenance
                                  process inprovement
       Minnesota
       612-779-8208
 
       I hope this helps!
 
              Tim Nickolay
              Assistant Director
              The Management Center
              University of St. Thomas
              1000 LaSalle Avenue
              Minneapolis, MN 55403
              [log in to unmask]
              612-962-4602