On Thursday the 20th and again on Friday the 21st the Gandalf terminal server HAL crashed. On Friday HAL was sans 16 subscribers, but thought that 3 of them were available. I have no idea how that would come to pass. I reset the subscriber card and the subscribers came back up. The Gandalf will get serviced early in the summer. I believe that the terminal drops and connects followed by garbage are caused by the HAL crashes. I will check the switch frequently through finals week in an attempt to minimize outages. Joe Simpson [log in to unmask]