[log in to unmask]> Subject: Basic Supervisory "Text" Anyone have any suggestions for a Basic Supervisory Skills "textbook" to be used for a non-credit, 9 week certificate program. Karen, your post raises interesting questions regarding what is a supervisory skill, vs other skills that a unit manager may need. I would count the finance skills in the later. This text addresses many of the other supervisory skills you mentioned. On Becoming a Master Manager: A Competency Framework by Quinn, (U of Mich) Faerman,(SUNY Albany) Thompson, (BYU) McGrath (USC) John Wiley and Sons 1990. There is a companion Instructor Manual that I have not seen. The authors state that they have used the material in large scale programs for professional managers. Chris Saeger, Sr. Training Dev. Associate, Disaster Preparedness, American Red Cross